EU Data Act · In Force Since September 2025

EU Data Act compliance for connected product manufacturers

Dativo is the operational platform that enables manufacturers of connected products to share product-generated data with customers and authorized third parties — as required by Articles 3–6 of Regulation (EU) 2023/2854.

The Challenge

What the EU Data Act means for manufacturers

Connected product manufacturers face a new regulatory reality. Here's what's at stake.

The EU Data Act is in effect

Regulation (EU) 2023/2854 is enforceable since September 2025. Manufacturers of connected products must provide customers with access to product-generated data. Non-compliance carries penalties of up to 4% of global annual turnover. This is not a future obligation — it is a current one.

Your equipment data lives in silos

Equipment data is scattered across Snowflake, Databricks, legacy SQL databases, SAP, and IIoT platforms. You can't share what you can't find. Conflicting identifiers — serial numbers, SAP IDs, asset tags — make it nearly impossible to build a unified view of what data exists for which equipment.

Compliance is a continuous obligation

This is not a one-time project. Every new customer, every new product line, every new data source needs to be mapped, classified, and made accessible. You need a platform that scales with your obligations, not a consulting engagement that ends with a report.

How It Works

From equipment registry to compliant data sharing

Three steps to operationalize your EU Data Act obligations.

01

Manufacturer

Register your equipment install base

Import equipment records via CSV or API. The platform resolves conflicting identifiers — serial numbers, SAP IDs, asset tags — and learns your naming conventions to handle edge cases automatically. Unified equipment registry with quality scoring.

02

Manufacturer

Map data to equipment and classify

Connect your data sources (CSV included, Snowflake and Databricks with Commercial). The platform analyzes your data and auto-suggests mapping rules — you review and approve. Classify trade secrets. It tracks what data exists for which equipment.

03

Customer

Customers access their data

Self-service portal where customers see their equipment, browse available datasets, request access, and download data. Fulfillment queue with SLA tracking ensures requests are resolved on time.

Capabilities

Everything you need for Data Act compliance

A purpose-built platform covering the full scope of your data sharing obligations under the EU Data Act.

Core Platform

The foundational capabilities to operationalize your EU Data Act obligations.

Equipment Identity Resolution

Unified registry with quality scoring and fuzzy identifier matching. Import thousands of equipment records and resolve conflicts automatically, with intelligent matching that improves over time.

Dataset Catalog & Data Mapping

Define data sources, configure mapping rules between raw datasets and equipment types, and manage schema associations. Auto-suggested mappings reduce manual configuration by up to 80%.

Customer Self-Service Portal

Branded portal for customers to view equipment, explore datasets, request data access, manage users, and designate third-party recipients. No support tickets required.

Fulfillment Engine with SLA Tracking

Task queue that tracks every data access request from submission to resolution. Built-in SLA monitoring ensures Article 4 timing requirements are met.

Trade Secret Classification

Classify datasets as trade secrets with economic damage justification. Manage withholding records and confidentiality agreements. Full Article 4(3) compliance.

Compliance Audit Trail

Every action logged with timestamps, actors, and legal basis. Compliance dashboard with regulatory export. Ready for supervisory authority review.

Connector SDK

Plugin architecture for data source connectors. CSV included. Snowflake, Databricks, and custom connectors available in Commercial. Build your own with the open SDK.

Third-Party Data Sharing

Complete Articles 5–6 workflow: customer-designated third parties, authorization verification, data scoping, FRAND compensation terms, and pre-contractual transparency.

Operational Intelligence

The same compliance workflows — without the manual bottlenecks. The platform proposes, your team decides.

COMING SOON

Equipment Identity Resolution (Smart Matching)

Your install base uses different identifiers across SAP, CRM, and service records. The platform learns your naming conventions and proposes matches with confidence scores. Review, correct, and it gets smarter. Onboarding cycles drop from 40 hours to under 2.

COMING SOON

Auto-Suggested Data Mapping

When you add a dataset, the platform analyzes its structure against your confirmed configurations and proposes mapping rules — which equipment type, which measurements, which transformations. You review and approve. Each confirmation makes the next one more accurate.

COMING SOON

Natural Language Data Explorer

Instead of navigating filters and dataset catalogs, your customers type what they need: 'pressure data from our pumps in Building 3, last quarter.' The platform finds the right data, checks permissions, and delivers it — or routes it through your fulfillment workflow.

Industry Focus

Built for EU industrial manufacturers

Dativo is purpose-built for manufacturers of connected products who must comply with the EU Data Act.

Pumps & Valves

HVAC Systems

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Construction Machinery

Energy Equipment

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Industrial Automation

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Process Manufacturing

FAQ

Frequently Asked Questions

Key questions about the EU Data Act and how it affects connected product manufacturers.

What is the EU Data Act?

The EU Data Act (Regulation (EU) 2023/2854) is a regulation requiring manufacturers of connected products to share product-generated data with customers and authorized third parties. It has been enforceable since September 12, 2025.

What are the penalties for non-compliance?

Member states set their own penalty frameworks, but the regulation allows for fines of up to 4% of global annual turnover — the same ceiling as GDPR.

Which manufacturers are affected?

Any manufacturer of connected products sold in the EU that generate data through sensors, software, or network connectivity. This includes industrial machinery, HVAC systems, pumps, valves, construction equipment, energy systems, and consumer IoT devices.

What data must manufacturers share?

Under Article 3, manufacturers must make product data and related service data readily accessible to users. Under Article 4, users can request any data generated by their connected product. Under Articles 5–6, users can designate third parties to receive their data.

What is Article 4(3) trade secret protection?

Manufacturers can withhold specific data if disclosure would cause serious economic damage through trade secret exposure. However, they must provide structured justification under Directive (EU) 2016/943 and offer a confidentiality agreement as an alternative.

How long do manufacturers have to respond to data access requests?

The Data Act requires data to be made available "without undue delay" and within the same quality as the data holder receives. There is no fixed number of days, but the expectation from guidance documents is prompt fulfillment, typically interpreted as within 30 days.

The EU Data Act is in force. Are you compliant?

Join the manufacturers already using Dativo to operationalize their data sharing obligations. Deploy the Community Edition or schedule a demo with our team.